Good Neighbor Appliance

Privacy Policy

This Privacy Policy describes how Good Neighbor Appliance Repair (“we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit our website, communicate with us through text messages, Facebook messages, emails, or other channels, and when you make payments for our services.

Information We Collect

When you visit our website or interact with us through other channels, we may collect the following types of personal information:

How We Use Your Information

We may use your personal information for the following purposes:

• Providing Services: to fulfill your requests for appliance repair services and communicate with you about your service appointments.
• Customer Support: to provide customer support and address any inquiries, concerns, or feedback you may have.
• Marketing: to send you promotional offers, newsletters, and other marketing communications that may be of interest to you. You may opt out of receiving marketing communications at any time.
• Improving Our Services: to analyze trends, monitor the effectiveness of our website and marketing campaigns, and improve the quality of our services.
• Payment Processing: to process payments for our services, including online invoicing and in-person card reading.
  (With exception of when we enter your payment information in to our payment processing software or devices, we do not, and will not ever under any circumstances save or retrieve your payment information without your expressed permission first, nor will it be shared for any other reason other than to process payment for the services rendered to you, the customer)

Information Sharing and Disclosure

We may share your personal information with third-party service providers who assist us in providing services, processing payments, or managing our website and communications. We may also disclose your information as required by law or to protect our rights, property, or safety.

Data Security

We take appropriate measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the right to access, update, or delete your personal information, as well as to object to or restrict certain processing activities. If you have any questions or requests regarding your personal information, please contact us using the information provided below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Phone: (984) 368-5858
Email: admin@goodneighborappliance.com